Collecting and Using Your Information
The information covered by this policy is personal information an individual provides to The Naked Flame during an online transaction.
The Naked Flame (UK) Limited collects personal information online when:
The type of information collected may include name, address, payment and delivery information and e-mail address. The Naked Flame uses the personal information you provide to register you to create and maintain accounts; process, fulfill, and follow up on orders; answer your e-mail and send information you request. We also use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service and to personalise communications.
Communications from The Naked Flame (including marketing)
The Naked Flame may send you e-mail about your orders or your account and in response to your questions. We may find it necessary to send you e-mail relating to your account or order.
Sharing Your Personal Information
The Naked Flame uses a number of different cookies on our website. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance. We use the following cookies on our website:
Session Cookies: We use a to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on our website will be broken.
Persistent Cookies: We use a persistent cookie with – we use this to understand how the website is being used in order to improve the user experience. All user data is anonymous.
Protecting Your Information
We safeguard information according to established security standards and procedures, such as using Secure Sockets Layer (SSL), and we continually assess new technology for protecting information. However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.
Keeping Your Information Accurate
If you are a registered member of The Naked Flame or of any other online service from The Naked Flame and any of your personal information changes, you can review and update your member profile using your user name and password. You also have the option of sending an e-mail to request a change to your information or a copy of the personal information we have collected about you online. There may be a nominal charge for information requested. . We will make every reasonable effort to make sure your requests are met. To protect your privacy, proof of identity is required.
Contacts At The Naked Flame
If you have questions or concerns about your privacy when using the The Naked Flame web site, please contact us through the contacts page. The Naked Flame will work with you to resolve any concerns you have about this policy.