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Cookie & Privacy Policy

Privacy Policy At Stylish Flames, we are committed to protecting your privacy online. Our pledge is to safeguard any personal information that you provide us, and to make every reasonable effort to use this information only as you choose. The goal of this Privacy Policy is to notify you of our online privacy practices and to describe the choices you have about the way your information is collected and used. It also explains the security measures taken to protect your information, your ability to access your information and whom you can contact us at Stylish Flames to answer your questions about this privacy policy and resolve any issues which may arise.

Collecting and Using Your Information
This Online Privacy Policy covers the collection and use of personal information on Stylish Flames web site.
The information covered by this policy is personal information an individual provides to Stylish Flames during an online transaction.

Personal Information
Stylish Flames collects personal information online when:

  • you register to become a member of the Alfresco Living Limited website (set up an Account)
  • you make online purchases
  • you submit questions or comments to us
  • you request warranty or post-warranty service and support for a product

The type of information collected may include name, address, payment and delivery information and e-mail address. Stylish Flames uses the personal information you provide to register you to create and maintain accounts; process, fulfil, and follow up on orders; answer your e-mail and send information you request. We also use this personal information to provide you with information related to your account and the products or services you purchased from us, to better understand your needs and interests, to improve our service and to personalise communications.

Communications from Stylish Flames (including marketing)
Stylish Flames may send you e-mail about your orders or your account and in response to your questions. We may find it necessary to send you e-mail relating to your account or order.

Sharing Your Personal Information

  • Alfresco Living Limited will not sell, rent, or trade the personal information you provide online.
  • Alfresco Living Limited may disclose personal information to third parties without your consent as required by law or court order, to co-operate with Government authorities in a criminal investigation, and to enforce or protect Alfresco Living Limited property or contractual rights.
  • Alfresco Living Limited reserves the right to transfer your personal information in connection with the sale or transfer of all or a portion of our business or assets. This will enable the new organisation to be able to continue providing to you the services or products previously provided. Should you not wish this to happen then please make us aware of this by emailing us from our Contact Page.

Our use of cookies

Stylish Flames uses a number of different cookies on its website. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance. We use the following cookies on our website:

Session Cookies: We use a session cookie to remember your log-in for you and what you’ve put in the shopping basket. These we deem strictly necessary to the working of the website. If these are disabled then various functionality on our website will be broken.

Persistent Cookies: We use a persistent cookie with Google Analytics – we use this to understand how the website is being used in order to improve the user experience. All user data is anonymous.

 

Protecting Your Information
Stylish Flames safeguards information according to established security standards and procedures, such as using Secure Sockets Layer (SSL), and we continually assess new technology for protecting information. However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters, symbols and numbers, and make sure that you are using a secure browser as you surf the Internet.

Keeping Your Information Accurate
If you are a registered member of Stylish Flames or of any other online service from Stylish Flames and any of your personal information changes, you can review and update your member profile using your user name and password. You also have the option of sending an e-mail to request a change to your information or a copy of the personal information we have collected about you online. There may be a nominal charge for information requested. . We will make every reasonable effort to make sure your requests are met. To protect your privacy, proof of identity is required.

Contacts At Stylish Flames
If you have questions or concerns about your privacy when using the Stylish Flames web site, please contact us through the Contact Page. Stylish Flames will work with you to resolve any concerns you have about this policy.